Returns & Exchanges
At SIMPLER HAIR COLOR, we want you to love your results; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. We strive to make the process as seamless as our color application, ensuring you shop with total confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return process.
Print Your Label
Once approved, download and print the prepaid shipping label provided to ensure your kit is tracked back to our facility.
Package Securely
Place the unused or opened hair color canisters and accessories back into the original packaging to prevent leaks during transit.
Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing